The Just In Time Deal Network

Frequently Asked Questions for Business

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Questions About Joining the Network ?

Joining the TextEdge Network is easy for businesses. Flat pricing, no revenue splitting and best of all you're in control of your offers!

Why do businesses use TextEdge ?

Lots of sites offer deals, but only TextEdge has deal matching through a network. Businesses' control their offers to capture lost slow-time revenue by sending short-term deals to customers in the network.

How much time is involved in managing TextEdge?

It can be as little or as involved as a business choses. Set and send simplicity is available by using the TextEdge scheduling feature and/or sending real-time with just a couple clicks.

How long do promotions last?

The time period of the offer should be short-lived, lasting from 1 to 5 hours depending on your needs. Bringing in just a few people every day will generate revenue to cover fixed expenses.

How do I make sure people are not using these promotions during busy times?

When a customer brings the promotion code in, you will see the time the offer was sent and how long it lasts. You will also be able to view your metrics for additional deal details.

You control the offers. If you become busy when you have a deal scheduled, you can skip it if it has not been sent.

What if a customer tries to redeem a promotion code after it is expired.

If a customer replies to an offer after it has expired, TextEdge will automatically send a response stating the offer has expired and is no longer valid.

If a customer accepted an offer, has a code, and tries to redeem it after the time expiration you can use your discretion about accepting or declining the offer.

How does the system handle promotions?

When you send the discount offer, the matched customers that get the deal must reply to the offer. After clicking the link in the offer message, a unique promotion code will be sent. When your customers arrive at your business they present the code to get your deal. The promotion code also tracks usage for your automated metrics.

Do my customers get charged for using TextEdge?

No, there are no fees and/or pre-purchase requirements for consumers using TextEdge. Depending on their wireless carrier and plan they may get charged for their text usage. They can also choose to recieve offers via email if they are worried about possible fees. This is shared with users when they sign-up.

Do I have access to customer information?

TextEdge does not share or sell customer information. When a business sends an offer they will use the software to select the desired number of recipients to send the offer to.

How often can I send text messages to my customers?

Unlimited at this time.

How is TextEdge different?

With TextEdge you get access to a growing network, unlimited use of the system, real-time, automated metrics, and set and send simplicity!

Does TextEdge offer pricing for multiple locations?

Absolutely. Simply contact us so we can discuss your needs and we will promptly provide you special pricing.

Do I need any special software installed?

No. TextEdge is an intuitive web-based application which doesn’t require special software or downloads.

Can I send TextEdge deals with my mobile phone?

Yes. TextEdge was built so the site could be used via a smartphone browser or tablet.